- Converted workstation environment from Windows XP to Windows 7/10
- Implemented VM environment using VMWare ESXi. Converted server environment from 2003 to 2008-2012
- Implement new Barracuda firewall and backup appliance
- Implemented radio automation system at major market radio stations
Quincy University
August 2005 – May 2008
- Bachelors Science Degree in Business Management
- Bachelors Science Degree in Computer Science
John Wood Community College
August 2002 – December 2004
- Associates in Science
Education
Broadcast Electronics
Quincy, Il
August 2013 – Current
MIS Administrator
- Manage and Maintain all Workstations and Servers
- Integrate company software into business flow
- Manage and Maintain ERP and SQL Databases
- Monitor and Maintain business network including VPN
Bridgeman Computers
Quincy, Il
September 2006 – Current
Owner/Technician
- Build, Diagnose, Repair and upgrade computers
- Troubleshoot and install wired and wireless networks
- In-house, On-site, and Phone support
- Website design and creation
Broadcast Electronics
Quincy, Il
December 2012 – August 2013
Software Test Engineer
- Test and Improve In-house written radio automation software
- Troubleshoot software, computer and network issues
- Lead various projects including process improvements and time management
- Technical Support for Major Market Radio Stations
- Build and publish iOS and Android apps.
ETC Computerland
Quincy, Il
June 2012 – December 2012
Support Specialist
- Configure and install hardware, software and peripherals for end user
- Troubleshoot and repair all network, server, software or workstation problems
- Communicate all necessary information to the end user, sales and other relevant departments on
all projects - Research resolutions to client issues using both internet and vendor resources
Broadcast Electronics
Quincy, Il
July 2008 – June 2012
Quality Assurance Engineer
- Test and Improve In-house written radio automation software
- Troubleshoot software, computer and network issues
- Lead various projects including process improvements and time management
- Technical Support for Major Market Radio Stations
Craig Industries
Quincy, Il
September 2006 – July 2008
Hardware and Software Analyst
- Webpage design and development using Microsoft Web Developer
- Network Analyst
- Database Management
- Workstation repair and installation
Why Not Bedrooms, Sunrooms, Pool & Spas
Quincy, Il
April 2002- July 2008
Sales & Service
- Product sales and service
- Crew supervisor for pool installs and hot tub repair
- Literature design and development
- Web page Administrator
Long John Silvers
Quincy, Il
March 1999- April 2002
Shift Leader
- Register including drive-thru
- Cook & Coordinator
- Employee and Job Management
- Money Management
Work Experience
- A+ Certification
- Microsoft Server 2003, 2008, 2012, & 2016
- Windows XP, Vista, 7, 8.1, & 10
- Microsoft Office 2003-2016
- SQL Server & MySQL
- Active Directory, DNS, DHCP, & Exchange\Office 365
- Wired & Wireless Networking including Cisco, HP, UniFi, Sonicwall and Barracuda
- WordPress, PHP, SEO & Social Networking
Skills & Abilities
- Converted workstation environment from Windows XP to Windows 7/10
- Implemented VM environment using VMWare ESXi. Converted server environment from 2003 to 2008-2012
- Implement new Barracuda firewall and backup appliance
- Implemented radio automation system at major market radio stations
Accomplishments
Quincy University
August 2005 – May 2008
- Bachelors Science Degree in Business Management
- Bachelors Science Degree in Computer Science
John Wood Community College
August 2002 – December 2004
- Associates in Science
Education
Broadcast Electronics
Quincy, Il
August 2013 – Current
MIS Administrator
- Manage and Maintain all Workstations and Servers
- Integrate company software into business flow
- Manage and Maintain ERP and SQL Databases
- Monitor and Maintain business network including VPN
Bridgeman Computers
Quincy, Il
September 2006 – Current
Owner/Technician
- Build, Diagnose, Repair and upgrade computers
- Troubleshoot and install wired and wireless networks
- In-house, On-site, and Phone support
- Website design and creation
Broadcast Electronics
Quincy, Il
December 2012 – August 2013
Software Test Engineer
- Test and Improve In-house written radio automation software
- Troubleshoot software, computer and network issues
- Lead various projects including process improvements and time management
- Technical Support for Major Market Radio Stations
- Build and publish iOS and Android apps.
ETC Computerland
Quincy, Il
June 2012 – December 2012
Support Specialist
- Configure and install hardware, software and peripherals for end user
- Troubleshoot and repair all network, server, software or workstation problems
- Communicate all necessary information to the end user, sales and other relevant departments on
all projects - Research resolutions to client issues using both internet and vendor resources
Broadcast Electronics
Quincy, Il
July 2008 – June 2012
Quality Assurance Engineer
- Test and Improve In-house written radio automation software
- Troubleshoot software, computer and network issues
- Lead various projects including process improvements and time management
- Technical Support for Major Market Radio Stations
Craig Industries
Quincy, Il
September 2006 – July 2008
Hardware and Software Analyst
- Webpage design and development using Microsoft Web Developer
- Network Analyst
- Database Management
- Workstation repair and installation
Why Not Bedrooms, Sunrooms, Pool & Spas
Quincy, Il
April 2002- July 2008
Sales & Service
- Product sales and service
- Crew supervisor for pool installs and hot tub repair
- Literature design and development
- Web page Administrator
Long John Silvers
Quincy, Il
March 1999- April 2002
Shift Leader
- Register including drive-thru
- Cook & Coordinator
- Employee and Job Management
- Money Management
Work Experience
- A+ Certification
- Microsoft Server 2003, 2008, 2012, & 2016
- Windows XP, Vista, 7, 8.1, & 10
- Microsoft Office 2003-2016
- SQL Server & MySQL
- Active Directory, DNS, DHCP, & Exchange\Office 365
- Wired & Wireless Networking including Cisco, HP, UniFi, Sonicwall and Barracuda
- WordPress, PHP, SEO & Social Networking